Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Crystal Assets website (crystal-assets.com) and our consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

About Crystal Assets

Crystal Assets is a consulting business providing professional services to freelancers in the United Kingdom. Our registered address is:

Contact: +44 7545 752230

Our Services

Crystal Assets provides consulting services including but not limited to:

• Business strategy development
• Financial planning and advice
• Marketing and branding guidance
• Operations management consulting
• Client relationship management
• Skills development planning

All services are provided subject to separate service agreements and these Terms.

Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You must not:

Prohibited Activities

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Submit false or misleading information
• Attempt to gain unauthorised access to our systems
• Interfere with the normal operation of our website
• Use our services for any illegal or fraudulent activities
• Harass, abuse, or harm other users or our staff

Content Standards

Any content you submit through our website must:

• Be accurate and truthful
• Not contain defamatory material
• Not infringe third-party rights
• Be appropriate and professional

Service Agreements

Specific consulting services are governed by separate service agreements which will include:

• Scope of work and deliverables
• Timeline and milestones
• Fees and payment terms
• Confidentiality provisions
• Termination conditions

In case of conflict between these Terms and a service agreement, the service agreement shall prevail regarding the specific services.

Fees and Payment

Consultation Fees

Initial consultations may be offered free of charge at our discretion. Ongoing services are subject to fees as agreed in individual service agreements.

Payment Terms

• Payments are due as specified in service agreements
• Late payments may incur interest charges
• All fees are exclusive of VAT where applicable
• Refunds are subject to the terms of individual agreements

Price Changes

We reserve the right to modify our fees with reasonable notice. Existing service agreements will not be affected during their term.

Confidentiality

We understand the sensitive nature of business information. We commit to:

• Maintain strict confidentiality of client information
• Use information only for providing agreed services
• Implement appropriate security measures
• Not disclose information to third parties without consent

This confidentiality obligation survives termination of our relationship.

Limitation of Liability

Our liability is limited as follows:

Service Limitations

• We provide advice and guidance based on information provided
• Implementation of recommendations is at your discretion
• Results cannot be guaranteed
• You retain responsibility for business decisions

Liability Cap

Our total liability for any claim shall not exceed the total fees paid for the specific service giving rise to the claim in the 12 months preceding the claim.

Excluded Damages

We shall not be liable for:

• Indirect or consequential damages
• Loss of profits or revenue
• Loss of data or business interruption
• Damages arising from third-party actions

Intellectual Property

Our Rights

All content on our website, including text, graphics, logos, and software, is owned by Crystal Assets and protected by intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose.

Client Materials

You retain ownership of materials you provide. By sharing information with us, you grant us license to use it for providing agreed services.

Termination

These Terms remain in effect until terminated. Termination may occur:

By You

• Stop using our website and services at any time
• Request account deletion where applicable
• Cancel services according to agreement terms

By Us

• For breach of these Terms
• For illegal or harmful activities
• At our discretion with reasonable notice

Effect of Termination

Upon termination:

• Access to services will cease
• Outstanding fees remain due
• Confidentiality obligations continue
• Some provisions survive termination

Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim:

• Warranties of merchantability or fitness
• Guarantees of specific outcomes
• Responsibility for third-party content
• Continuous availability of services

Some jurisdictions do not allow disclaimers, so these may not apply to you.

Dispute Resolution

Governing Law

These Terms are governed by the laws of England and Wales.

Jurisdiction

Any disputes will be subject to the exclusive jurisdiction of the English courts.

Alternative Resolution

We encourage resolving disputes through good faith discussion before pursuing formal legal proceedings.

Changes to Terms

We may update these Terms periodically. Changes will be communicated by:

• Posting updated Terms on our website
• Updating the "Last updated" date
• Notifying clients of material changes

Continued use of our services after changes constitutes acceptance of updated Terms.

Contact Information

For questions about these Terms, please contact us:

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.