Privacy Policy

Introduction

Crystal Assets ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crystal-assets.com or engage with our consulting services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Request a consultation
• Communicate with us via email or phone
• Engage with our services

This information may include:

• Name and contact details (email, phone, address)
• Business information and professional details
• Communication preferences
• Information about your consulting needs

Technical Information

We automatically collect certain information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on site
• Referrer URLs and search terms
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

• Provide, operate, and maintain our consulting services
• Respond to your enquiries and provide customer support
• Schedule and conduct consultations
• Process and fulfill service requests

Communication

• Send you newsletters and marketing communications
• Provide updates about our services
• Respond to your comments and questions
• Send administrative communications

Improvement and Analytics

• Analyse website usage and improve our services
• Monitor and analyse trends and usage patterns
• Develop new products and services
• Enhance security and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Analytics and reporting
• Payment processing
• Customer support

Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or security issues
• Protect the safety of users or the public

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The nature of the information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Our legitimate business interests

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

Cookies and Tracking

Our website uses cookies and similar tracking technologies. For detailed information about our use of cookies, please refer to our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: